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Designing a Better Customer Experience

Ford of Murfreesboro works hard to design a dealership that provides one simple thing: Customer service results that exceed your expectations. It?s not an easy task, and we are proud when we make it happen. But when we don?t we want to hear about it. In fact, we?ve made it a mission to make each customer interaction a good one.

You Can Help Us in That Mission

The best way for us to reach our customer service goals and achieve our full potential is by listening to our customers. You see, we recognize the value in your opinion, and we want you to tell us where we?ve met our goals and where we need to work harder. Whether you feel the need to shower us with praise or help us see where we didn?t meet your expectations, your comments will make an impact on how we do business in the community.